These terms apply when you use this website, request a quote or make a booking with Best Fly Today, 1st Floor, Worship Square, 65 Clifton Street, London, United Kingdom. Please read them carefully. If you have any questions, please contact us before booking.
1. Fares and prices shown on this website
Prices shown on this website are guide fares. Unless stated otherwise they are per adult, for a return Economy ticket from London Heathrow, and include taxes known at the time of publishing.
Fares depend on availability, travel dates and season and can change at any time until a booking is confirmed. Your exact price will always be confirmed to you before you make any payment.
2. Enquiries and booking requests
Submitting a form on this website is a request for a quote — it is not a confirmed booking and no payment is taken. A booking is only confirmed once we have agreed the itinerary and price with you and you have received written confirmation from us.
3. Payments
The amount due, payment deadline and accepted payment methods will be set out clearly before you book. Your booking may be cancelled if payment is not received by the agreed date.
4. Airline and hotel conditions
Flights and hotels are provided by the airlines and hotels themselves, and their own conditions of carriage, fare rules and policies (including baggage allowances, changes, cancellations and refunds) apply to your booking. We will explain the key conditions of your fare before you book.
5. Changes and cancellations
If you need to change or cancel a booking, please contact us as soon as possible. Any charges will depend on the airline or hotel rules for your booking and will be confirmed to you before any change is made.
6. Passports, visas and travel documents
It is your responsibility to make sure every traveller has a valid passport, any visas and health documents required for the journey, and that names on the booking exactly match passports. Please check the latest entry requirements on the GOV.UK foreign travel advice pages before you travel. We strongly recommend taking out suitable travel insurance.
7. Trademarks
Airline and hotel names shown on this website are trademarks of their respective owners and are used only to describe the travel options we can arrange. Best Fly Today is an independent travel agency and is not affiliated with or endorsed by these companies.
8. Our liability
Nothing in these terms limits any rights you have under UK consumer law, or our liability where it cannot be limited by law. Information on this website is provided in good faith and may change without notice.
9. Complaints
If something is not right, please tell us as soon as possible by phone on +44 20 3642 9666 or through our Contact Us page, so we can try to put it right.
10. Privacy
We handle your personal information as described in our Privacy Policy.
11. Governing law
These terms are governed by the laws of England and Wales.